Retail and service industries are facing pressing and unprecedented challenges. In response, Carnegie Mellon is launching the AI Retail + Service Design Initiative (CAIRS) to collaborate with industry experts and generate new perspectives and solutions. Our mission is to create more humane, efficient, and positive retail experiences.
The first activities of CAIRS will be a series of focused, online conversations where CMU faculty and staff will facilitate conversation on the immediate "pain points" of the retail and service industries.
We want you to guide the conversation. Using the RSVP link above, tell us what topics are of highest priority to you and any questions you'd want faculty to review in advance. These conversations are critical to shaping the workshop we are planning to hold on campus later this Fall. The topics of the first virtual roundtable will be announced prior to the call.